TRUSTGAP
Where Are The Gaps?
Three perspective. One question: Are your standards aligned with theirs?
Your Client
What you believe matters to them
What You Value
Your organization's stated priorities
What You Demonstrate
What your organization's behavior suggests
Three Gaps Worth Exploring
01 · Understanding
How well do you know what matters to your client?
02 · Priorities
Do your organization's priorities reflect what your client values?
03 · Behavior
Do your actions reflect what your organization says matters?
Questions to Take Forward
These are possible gaps, not a trust score. Your client's actual expectations—and the risks they take in relying on you—must be confirmed directly.